CUSTOM CLIENT CONTRACT

This is about YOU and your love story. We are so excited that you are working with us and have allowed us to be a part of your big day! Once the form below is filled out and submitted to us, an initial invoice for a 50% non-refundable deposit will be sent to your email. Once we receive your payment along with the personalized pricing proposal you have approved and this signed contract, you will receive the wording form that includes sections for you to share inspiration for your design. Along with the invoice, we will send out a wedding planning checklist to help you stay on schedule during the planning process. 

Here is our Step by Step Process when you are ready to begin creating your design:

1) Submit the Signed Approval, the Signed Contract, and the 50% non-refundable deposit*

*Your deposit is non-refundable & pays for custom design, time, & project materials

2) Submit the wording form, design elements you are working with, and any inspiration you may have

3) We will begin working on your personalized design

What happens next?

Once you’ve filled out the wording form, along with your inspiration, we will start creating your invitations, with design elements, color palettes, and other invitation elements to consider for your suite.  You will receive a rough proof of some designs for your suite.

Please allow 48 to 72 hours for each set of proofs. If there is a delay, we will let you know as soon as possible.  All proofs are designed true to size, with colors matched to the colors that will be printed (please remember that the colors on a screen and an actual print may vary a bit).  If there is a color you are absolutely set on using, please provide us with an example of the color that you are looking at.  I highly suggest that you allow multiple sets of eyes to view each piece, looking for typos, correct times for events, or any other errors.  We will proofread too but ultimately it is up to you to confirm that everything is correct. Any typos that are not proofed and become printed are not under the responsibility of Lemon Drop Papery.

It’s Perfect. You’re in love, and there are no edits left to make. Now what?

Once all of the design elements are perfect, just say YES! Before making the file ready to send to the printer, we will do one last check for errors, and encourage you to do it twice more. You will receive a Final Approval to sign, confirming that there are no errors and you are blissfully happy with your design. Once we receive that signed Final Approval, we are cleared to send everything to print.  Print processing takes 7-1o business days. Everything can be expedited at an additional charge, but please allow for at least 4 weeks from start to finish to get your printing completed. 

Once your order has been sent to the printer, we will send you an invoice to pay the remaining balance of your invoice. Before your final order is ready to be delivered/shipped, we will inform you 24 to 48 hours beforehand to let you know happy mail is on its way! Your order will not be delivered or shipped without the final invoice paid in full. 

THE FINE PRINT

The internet is not perfect nor are we, so if we have not followed up on any information, please reach out to us. We endeavor to make this a beautiful experience for you from start to finish. Printing is a handmade process, whether it is letterpress, foil printing, or digital printing. From job to job, impression, color, and print can vary. In signing this contract, you are agreeing to the art and beauty behind this handmade process.

OTHER POLICIES

Estimates can vary from job to job. They are the key to the success of every job, and can vary throughout the process of printing. If there are changes or additions or anything is out of budget, I am happy to work with you on being able to afford what you are hoping for, but with every change, the estimate is also subject to change. Please note that the final price is subject to change based on any additions or deletions you may end up making to the final design. The Personalized Pricing Proposal is an estimate only.

If you are looking to expedite shipping, please keep in mind that this must be requested when approving the final proof, and will be included on your final invoice.

Payment is required when you approve your final proof.  If payment is not received, the final proof will not be sent to print and will delay the estimated completion date.

CANCELLATION BY LEMON DROP PAPERY: Lemon Drop Papery is not responsible for unforeseen circumstances, work-stoppages, "acts of God", which may make it impossible for us to complete your job in a reasonable amount of time. If there is an issue and we are unable to complete the job in a timely manner, we will refund you the deposit in its entirety.  It is my intention to see every job to completion, but if there is a substantial reason that I choose not to move forward with any part of your project, a refund will be issued.

CLIENT CANCELLATION FOR ANY REASON: If for any reason, you choose to cancel your ordering, you are agreeing to forfeit your deposit. Any requests for cancellation will not be accepted after the final contract has been signed and the job has been sent to print. Any further ability to change artwork, quantity or cancellation of pieces are forfeited once the final proof has been signed.